We're here to help
Customer Support
For help with your Vivid Consent account, app access, billing, or a privacy request, email us:
Please describe the issue and include the email address on your Vivid Consent account. For your protection, do not email passwords, sign-in codes, payment card numbers, or client health information.
Billing questions
Contact us at the address above for questions about a subscription, renewal, cancellation, or payment.
Privacy questions
If your question concerns information in a professional's client record, contact that business first. For questions about your Vivid Consent account or this website, email us directly.